Wednesday, December 25, 2019

Oedipus The Main Hero In The Tragedy Of Sophocles

In the tragedy of Sophocles, the main hero is the ruler of Thebes, the king Oedipus. He is permeated with the problems of every inhabitant of his city, sincerely worries about their destinies and tries to help them in everything. He once saved the city from the Sphinx, and when citizens suffer from the plague that has plagued them, the people again ask for salvation from a wise ruler. In the work his fate turns out to be incredibly tragic, but, despite this, his image does not seem pathetic, but, on the contrary, majestic and monumental. All his life he acted morally. He left his native home, went to some unknown place, so as not to fulfill the predestined villainy. And in the finale he claims his dignity with self-punishment. Oedipus†¦show more content†¦In exile, his virtue was only strengthened, and his outlook was enriched: now he is devoid of illusions, a mirage, which created an obliging vision under the influence of the dazzling rays of power. Exile in this case - the path to freedom, granted by fate as compensation for the fact that Oedipus covered the debt of his father. The flaw that has also cause the downfall of Oedipus is unwillingness. Why? Well, since Teiresias has told him that he has murdered his father Oedipus didn’t want to believe that and started mocking Teiresias, even though Oedipus’s mother, Jocasta, didn’t want him finding out but once he has found out the truth, his eyes had opened up and he has witnessed the full picture in a matter of seconds. Well, what about anger? Oedipus has a very short temper. As in the end of the dispute with Creon, the four verses are divided among the participants in the dialogue, a sign of the special significance of this exchange of remarks. The last time Oedipus asks questions and receives answers - this time completely unambiguous. Now it is clear that the child who was once given to the shepherd by Jocasta in order to avoid a terrible prediction, and Oedipus, who saved the Sphinx of Thebes, is one face. It is clear that, having killed Laius, Oedipus involuntarily performed the first half of the prediction given to him, and when he married Jocasta, -.Show MoreRelatedOedipus As A Tragic Hero1724 Words   |  7 Pagesstory of Oedipus, Oedipus is considered a â€Å"Tragic Hero† because of the tragic fate and effect that he had upon his life. My definition of a tragedy is a great loss that has a unhappy ending to which concluded me to state that Oedipus falls under that category. Throughou t the book, Oedipus is leading himself to his own destruction when trying to find the killer of the late King Laios. So when a journal article I found published by The John Hopkins University Press stated that a â€Å"tragic hero is a manRead MoreEssay on Oedipus: The Reign of a Tragic Hero1266 Words   |  6 Pageswith? The history behind the character of Oedipus, in the play Oedipus the King, is very complicated. His intricate past dealing with prophecies, family members, and murder is the main focus of the story. There are many characteristics that complete Aristotle’s definition of a tragic hero; these being the presence of hamartia and peripeteia, a sense of self-awareness, the audience’s pity for the character, and the hero is of noble birth. Greek Tragedy Theater rose to its peak in Athens aroundRead More tragoed Oedipus as the Ideal Tragic Hero of Oedipus the King (Oedipus Rex)1217 Words   |  5 PagesOedipus as the Ideal Tragic Hero of Oedipus the King In the introduction to Sophocles Oedipus the King, Sophocles defines a tragic hero as one who [behaves] admirably as a man, [but who] is nevertheless tripped up by forces beyond his control and understanding... (Sophocles 76).   In Oedipus the King, Oedipus is the tragic hero. The force that trips up the hero is fate, or, moira. It is Oedipuss actions that set the events into motion,   but it is ultimately his fate, and his attemptedRead MoreOedipus : The King Of Thebes And Tragic Hero Essay728 Words   |  3 PagesOedipus: The King of Thebes and Tragic Hero Ancient Greek Literature encompasses an assortment of poetry and drama to include the great masterpieces of tragedy. In Classic Literature, tragedies were commonly known for their elaboration of a protagonist fitting the classification of a tragic hero. This type of a tragic hero often collectively described as a character of noble birth, facing an adversity of some nature and a fate of great suffering. The characteristics of what encompassed a tragic heroRead MoreOedipus Rex, Sophocles1252 Words   |  6 PagesOedipus the ideal Tragic Hero Kelli Richards Liberty University Abstract In the play Oedipus Rex, Sophocles portrays Oedipus who is also the main character, as a good- natured, beautiful, noble yet narcissistic person who has a lapse of judgment and fall from power. Throughout the play Oedipus makes a few profound decisions for which he is condemned to plentiful suffering;Read MoreOedipus Tyrannus, A Tragic Hero. Summary: . Context. Oedipus1391 Words   |  6 PagesOedipus Tyrannus, a Tragic Hero Summary: Context Oedipus Tyrannus is a Greek tragedy that was first performed as a play in 429 BCE. The setting of the play is in Thebes, one of Greece’s city states that is suffering from a tragic plague. King Oedipus’s brother in-law; Creon, reports back from the oracle of Apollo that the plague would only be lifted if the murderer of his predecessor; King Laius, is found and brought to justice. Before the whole city of Thebes, Oedipus vows to apprehend and punishRead MoreSophocles Oedipus The King1714 Words   |  7 Pagesestablishing ideas in the field of literature, such as the concept of tragedy and the theory of the importance of scenes of recognition and reversal. This ancient concept and theory are still highly discussed and used to analyze numerous pieces of literature to this day. One piece that could be considered as an â€Å"ideal tragedy† is the play â€Å"Oedipus the King† written by Sophocles. In this play, Sophocles utilizes the concept of tragedy as wel l the theory of the importance of scenes of recognition and reversalRead MoreOedipus Rex: Classic Tragic Hero921 Words   |  4 PagesIn the play Oedipus Rex by Sophocles, Oedipus is a classic tragic hero. According to Aristotles definition, Oedipus is a tragic hero because he is a king whose life falls apart when he finds out his life story. There are a number of characteristics described by Aristotle that identify a tragic hero. For example, a tragic hero must cause his own downfall; his fate is not deserved, and his punishment exceeds the crime; he also must be of noble stature and have greatness. Oedipus is in love with hisRead MoreTo What Extent are ‘Othello’ and Oedipus Rex Perfect Examples of Tragedy1149 Words   |  5 Pages‘perfect’ tragedy is the idea that the tragedy is faultless; it does what is expected; so makes the audience feel empathy and sympathy for the characters who suffer. There are two different types of tragedy: classical tragedy and Shakespearean tragedy. The tragic hero in this play is the main character, Othello. Othellos misfortune comes about because of his jealousy, trust, and his pride. This essay aims to look at, and compare, how Shakespeare wrote his tragedy, and how other tragedies are writtenRead MoreOedipus The King, And Oedipus At Colonus1343 Words   |  6 Pages Oedipus, a play written by Sophocles, has become a staple in the study of a Tragic hero in classic literature. When this was written in the fifth century, theatre was more than a means of entertainment but almost a religious event. Robert Fagles goes even further by saying that†theatre was not only a religious festival; it was also an aspect of the city’s political life.† (Fagles) . Greek dramas were presented only twice a year during religious festivals that honored Dionysus, the god of wines

Tuesday, December 17, 2019

Notes On Saving Dreams Through Entrepreneurship Essay

Saving Dreams through Entrepreneurship Michelle L. Young DeVry University PA571-62350 Table of Contents Introduction 3 Saving Dreams through Entrepreneurship 4 Organization’s Description 4 Mission Statement 4 Goals 4 Objectives 5 Organizational Management 5 Code of Ethics 6 Action Plans/Implementation/Activities 6 Marketing Plan 7 Financial Management 8 Projected Expenditures Table 9 Evaluation Process 9 Summary 10 References 11 JOURNALS: 11 BOOKS: 11 WEB REFERENCE: 11 Introduction In 2015, the Washington, D.C. unemployment rate ranged between 6.6% to 7.4%. (Databases, Tables Calculators by Subject, 2016). However, the unemployment rate for African Americans was 13.3%. (Unemployment rates for African Americans by state in 2015, 2016; Griffin, 2011). Over the years, Washington, D.C. has been plagued with high dropout and high crime rates. Some people believe these structural issues have causes the high rate of unemployment. Sociologist Michael Hodge, Ph.D., chair of the Morehouse College Department of Sociology states that discrimination (it) is still a factor in the high unemployment of African Americans, but there are some other structural factors at work as well. One of which is education. â€Å"We have a lower rate of high school completion and college graduation, and that is particularly true among Black men today.† (Griffin, 2011) He also states that another structural challenge is the shifting of the U.S. economy away from a manufacturing to a service job. As aShow MoreRelatedThe Against Dropping Out Of College1549 Words   |  7 Pagesthe world. Ok, our parents made sure that this is a part of our hardware system than cannot be removed. In other words, most of us have it settled into the brain from a very early age that without a college degree the World will not accept our big dreams and ideas. Parents also make sure that if you disregard this principle - get ready to wash the dishes and sleep near China-town. Attending college is scientifically beneficial for you, which is why you will most likely tell the same to your childrenRead MoreSocial Inequality Is A Persistent Issue That Affects The1106 Words   |  5 Pagesclass and affluence. A vicious cycle, established through the disproportionate availability of opportunities and unequal distribution of resources, beings to erode the family unit, churches and communities. Therefore, social inequality impacts poverty and wealth through labeling, mass incarceration, crime, education and the creation of the working poor. Labeling Society imposed labels on poverty and wealth creates a strain on upward mobility through symbolic interactionism. While resources and powerRead MoreHow The Student Loan Debt Crisis Is Undermining Economic And Social Progress Of American Graduates1635 Words   |  7 Pagesthat encourages borrowing rather than funding, worsening the student loan debt crisis. Over the years, the cost of attending college has risen due to declining state funding for higher education, which then places the burden on universities to fund through college tuition. The growing debt crisis is partially a consequence of policies that shifted funding from grants to loans, â€Å"As recently as 1991 grants constituted 64% of total financial aid funds compared to 51% in 2011, for all undergraduate students†Read MoreEntrepreneurship Process and Principles15897 Words   |  64 PagesEntrepreneurship process and principles Chapter: Introduction to Entrepreneurship process and principles Definition of entrepreneur -According to American Heritage Dictionary, â€Å"Entrepreneur is a person who organizes, operates and assumes the risk for business venture† -According to Skinner SJ and Ivancevich JM,† An entrepreneur is a person who takes the risks necessary to organize and manage a business and receives the financial profits and monetary rewards† -Entrepreneur is a person who organizesRead MoreFemale Entrepreneur3201 Words   |  13 PagesENT07101:Exploring Entrepreneurship | 08011239 | | Report based on the career of Roz Colthart and her business www.black-essentials.com | | | Contents Section 1: Introduction 3 Rationale 3 Research Methodology 3 Section 2: Findings 5 Background 5 Start up 6 Success 7 Future 7 Beliefs 7 Section 3: Analysis 8 SME 8 The Entrepreneurs Characteristics 8 Motivational Factors 9 CatalystsRead MoreI Love Reading Essay69689 Words   |  279 PagesCommission Entrepreneurship in India National Knowledge Commission 2008  ©National Knowledge Commission, 2008 This report has been prepared by Amlanjyoti Goswami, Namita Dalmia and Megha Pradhan with support and guidance from Dr. Ashok Kolaskar and Mr. Sunil Bahri. Table of Contents Acknowledgements Executive Summary Chapter I Chapter II Chapter III Chapter IV Chapter V Chapter VI Chapter VII Annexure I : : : : : : : : Introduction: Why Entrepreneurship What Motivates Entrepreneurship Socio-culturalRead MoreEntrepreneurship: Venture Capital and International Information Programs12997 Words   |  52 Pagesprinciples of Entrepreneurship 1. What Is Entrepreneurship? W hat is meant by entrepreneurship? The concept of entrepreneurship was first established in the 1700s, and the meaning has evolved ever since. Many simply equate it with starting one’s own business. Most economists believe it is more than that. To some economists, the entrepreneur is one who is willing to bear the risk of a new venture if there is a significant chance for profit. Others emphasize the entrepreneur’s role asRead MoreThe Entrepreneurial Mind-18021 Words   |  73 PagesPart 1 Chapter overview Photograph Entrepreneurship: Evolutionary Development—Revolutionary Impact 2 The Entrepreneurial Mind-Set in Individuals: Cognition and Ethics 31 The Entrepreneurial Mind-Set in Organizations: Corporate Entrepreneurship 67 Social Entrepreneurship and the Global Environment for Entrepreneurship 98 Entrepreneural case analysis Corporate Entrepreneurship and Innovation in Silicon Valley: The Case of Google, Inc. 127 Entrepreneurship: Evolutionary Development—RevolutionaryRead MoreWomen Entrepreneurs in Bangladesh: a Case Study on Boutique Business10735 Words   |  43 Pagesgroup of entrepreneurs. We know very little about female entrepreneurs, and our ignorance of this important demographic is a serious blind spot in any effort to increase the total number of entrepreneurs participating in our economy. Women’s entrepreneurship has been recognized during the last decade as an important untapped source of economic growth. A woman entrepreneur is defined as a woman who has alone or with one or more partners, started, bought, or inherited a business, is assuming the relatedRead MoreStars and Stepping Stones4663 Words   |  19 Pageseffective in assisting those looking for career advice and searching for their calling. Our Stars Steppingstones and Job Search Guides offer â€Å"aspiring entrepreneurs† a path to discover their calling and to live a life of meaning. Our case-based entrepreneurship curriculum allows both teachers and aspiring entrepreneurs to step into the shoes of real entrepreneurs and learn how to make the tough calls required for success. The curriculum is taught in its entirety at the Acton School of Business, an intensive

Sunday, December 8, 2019

Role of state and police in wake of communal riots free essay sample

In view of J. W. Garner, an important feature of the Sate is that â€Å"the body of inhabitants renders habitual obedience to the organized government. † There are several institutions and agencies working meticulously round the clock to help the government achieve its objectives. Police and other law enforcement agencies are such instruments of the State. The State, police and the society are originally inter-linked. In any society, the legitimacy of police or its authority is drawn from the State, which in turn derives authority from the society itself. The role of police has always been important in parliamentary form of democracies. In case of sensitive issues like communal riots they are not only responsible for maintaining law and order but also for bringing peace and harmony in the society. For the helpless victims of such riots they are the silver lining of their better life. Shockingly, seldom has been police seen in such role. We will write a custom essay sample on Role of state and police in wake of communal riots or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page There have been incidents which indicate that the riot perpetrators actually had the protection of police. In some cases police remain as meek spectators instead of controlling the rioters who were killing innocent people before their eyes. Facts indicate that in controlling communal violence the role of police is not always fair to the minorities. Instances such as Operation Polo, which saw massacre on a scale of 27,000-40,000 in 1948, or the bloody aftermath of Babri Masjid demolition and the Godhra riots of 1992 and 2002 respectively, or the recent Muzaffarnagar riots, all incidents indicate failure of government and its machineries at all level. Presence of political hands behind such riots cannot also be denied. The problem of failure of State and police in handling the communal riots is deep rooted. It may be a political factor or a social factor. The police needs to be sensitized and to develop confidence among themselves for the better service of the people. Police need not to succumb to the political pressure and they should be ready to bear any type of suffering which they might have to face in course of performing such duties. The State should work to bridge the gap of caste system which has been the cause of social unrest in India since long. It can only be achieved by gaining the confidence of people. The court’s order may be a mere guideline for the police and the people but it cannot mitigate the differences cropped up in society. Taking of public into confidence is of supreme importance in foreseeing and preventing any kind of crime that involve some level of conspiracy. The research paper will be divided in four parts. In the first part I will be dealing with the society, State and police and how they all are inter-linked. In the second part I will be dealing with certain communal riot incidents in India, the reasons behind such incidents highlighting the role of police and the State in such cases. The third part would be dealing with what is expected from the State and the police in incidents of communal violence. Lastly, I would be concluding with how far the State and police have succeeded in their role till now.

Sunday, December 1, 2019

Recent Legislative History Control of Educational Standards

Table of Contents Introduction Analysis Application Reference List Introduction The educational system of the United States of America is full of captivating events which have significant contribution to the life of every American citizen. Advertising We will write a custom critical writing sample on Recent Legislative History: Control of Educational Standards specifically for you for only $16.05 $11/page Learn More There are three different levels which promote proper development of the system and which are responsible for obligatory control and funding: they are local, federal, and state authorities. Each type of control has its own peculiarities in accordance with which schools and other educational institutions are able to vary, be improved, and develop during a long period of time in regard to the current living conditions. Educational standards vary considerably from time to time, and now, it becomes very important to provide teachers with nece ssary education and license before they could start doing their jobs. According to Pullman and Van Patten (2007), this kind of legislative control is crucial to make educators meet special standards and correspond to the national model required. In my opinion, it is necessary to support control of educational standards by local, federal, and state authorities in order to present proper quality of education, professional teaching, and obligatory variations. To defend this necessity, it is better to pay more attention to each type of control and its outcomes on the educational process and to define how exactly these authorities may promote the growth of professional teachers. Analysis According to the International Colloquium on Private Education (2009), any kind of government is entitled to control educational standards in order to promote growth of sufficient education in regard to the national context. For example, local government is primary responsible for the quality of educat ional processes; federal authorities usually deal with the standards settings; and state department has to take care of provision of information, resources, and various technical material to schools. In case this type of control weakens, the quality of education may undergo considerable changes, and these changes could be hardly called positive. Randi Weingarten (2010) admits that the role of education is considerable indeed in the life of every person: professional educators have to be ready to complete any kind of duty prescribed. However, it does not matter how mature an educator can be: if there is no support from local, state, and federal authorities, the professionalism of educators cannot serve as the only reliable basis. Advertising Looking for critical writing on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More This is why there is no reason to struggle against control of education by local, state, and federal authorities, but instead, it is very important to find out more powerful grounds to improve the quality of the control of these authorities and improve the cooperation between the authorities and educational systems to be able to achieve one goal: provide students with necessary education of a good quality and provide teachers with a number of possibilities to get necessary practice and appropriate certificate. Application The chosen position may considerably enhance the processes of teaching and learning. It is possible to focus on â€Å"a constructive, meaningful, and ongoing system that incorporates standards and best practices for the teaching professions† (Weingarten, 2010, p. 37) and helps teachers to realize how information must be learned but not tested (Pullman Van Patten, 2007). Learning activities may be improved considerably because federal authorities introduce necessary technological techniques, and students get chances to learn more about the peculiarities of progress an d how they can benefit from it. In general, the idea of controlling legislative approach is good indeed, and people have to evaluate its positive sides to enlarge their chances for proper education. Reference List International Colloquium on Private Education. (2009).The Evolving Regulatory Context for Private Education in Emerging Economies: Discussion Paper and Case Study. Washington: World Bank Publications. Pullman, J.D. Van Patten, J.J. (2007), History of Education in America, New Jersey: Pearson Education. Weingarten, R. (2010, Spring). A New Path Forward: Four Approaches to Quality Teaching and Better School. American Educator, 34 (1), 36-39. This critical writing on Recent Legislative History: Control of Educational Standards was written and submitted by user Zuri Reeves to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Tuesday, November 26, 2019

Stephen Kings All That You Love Will Be Carried Away

Stephen Kings All That You Love Will Be Carried Away Free Online Research Papers Stephen King’s â€Å"All That You Love Will Be Carried Away† is about a frozen food salesman Alfie Zimmer, who has to decide to either change his life and write a book or end his life by his own hand. He wants to write about his collection of sayings he has written down during his traveling. King’s ending of the story is obscure, and I want to prove that Alfie has too much to live for and that he is too committed to his notebook to end his own life. Alfie Zimmer makes money for his family by selling gourmet foods from the trunk of his car. However he is intrigued by the graffiti that litters the walls of rest stops and truck stops that he has encountered on his monotonous sales route. Alfie feels that writing a book about the sayings would be too hard of a change in his life and decides to commit suicide instead. Alfie chooses Room 190 at the Motel 6 in Lincoln, Nebraska to end his life. When he enters the room and sits on the bed â€Å"he reached for the telephone then remembered his notebook† (83). Alfie is intrigued by the old spiral notebook; it was more than a hobby now â€Å"(he) had been carrying this notebook, for almost seven years†¦Ã¢â‚¬  (83), it now was his work, his life. Alfie eats, drinks, and lives for the graffiti on the walls. He even analyzes it to make sure it is fit for his book, â€Å"â€Å"Poopie Doopie you so loopy (Papillion Neb)† Something about the â€Å"-ie –ie† and then, boom you got â€Å"y†Ã¢â‚¬  (84). Alfie thinks about the English Classes he wants to take to learn about the rules of writing. Although Alfie has decided to end his life that day, he says â€Å"Time to record today’s finds† (84) because it is his routine and his fun in life. As Alfie flips to an open page he thinks â€Å"Now two in one day. Two on the last day. Like some sort of omen† (84) it’s like he is searching for an excuse or answer not to take his life. Alfie also thinks of his family and calls them twice to remind them about errands and appointments tells them, he loves them for the first time in five years, hangs up the phone and inserts the fully loaded gun into his mouth. He pauses to think of his own graffiti about his death, â€Å"Here I sit, about to cool it, my plan to eat a fuckin’ bool it’. He grinned around the barrel. That was terrible. He never would have written that down in his book† (86). I also believe he knows that suicide is not written in his book of life. Alfie knows that by writing the book, it would change his life, he may be reje cted or accepted and he is not sure it is worth it. Alfie â€Å"had thought of writing a book, just a little one† (85) he just felt that society would not get the humor that he did out of the poetry. While sitting on the bed writing his daily finds â€Å"he put the pen back in his pocket wondering why he or anyone would continue anything this close to ending everything† (84). He cannot control his intrigue with the notebook, he compares it to â€Å"just†¦well†¦breathing he said, and smiled.† (84). When Alfie had called his family and recorded his notebook entries, he thought he was ready to do the â€Å"end† deed but then â€Å"he frowned and put the gun down. The book was open to the last four entries† (86) the notebook once again stopped him from shooting his brains out. He thought of what the police would think. Finding a dead man with a notebook of crazy sayings â€Å"he was not crazy, and the things he had written here over the years weren’t crazy, either† (86). So Alfie thinks of ways to destroy or hide the notebook He decides to flush it down the toilet, but makes the excuse that it would clog the toilet but he also thinks â€Å"besides, the notebook had been with him so long†¦He hated the idea of flushing it away† (87). He keeps thinking of the notebook, he is very compulsive about his findings â€Å"he loved the stuff in the notebook† (87). Alfie realizes that without him â€Å"the notebook might be a real embarrassment once he was dead† (87) and he just can’t come to destroy the notebook. Alfie still feels the need to commit suicide but â€Å"there was no need to destroy it (notebook) after all† (89). So he goes out into the blustery January day and throw the notebook into the farmer’s field â€Å"Alfie drew the book back to throw it, then lowered his arm. He hated to let it go, that was the truth of it† (89). He was not ready for the future, but with his book in hand, he felt alive. With notebook in hand he made himself a deal, â€Å"if the spark lights of the farmhouse reappeared at anytime during the count, he would try to write the book† (89). Alfie once more intrigued by his collections, he thinks about the book, what it should contain, the des criptions, noises, and smells of the rest stop restrooms and truck stops. Alfie had already thought of a title for the book, he was just scared that the book would be rejected by society and he would be laughed at. As â€Å"Alfie stood there counting inside his head waiting to see if the wind would drop† (89) however I believe that Alfies own spark lights came on because he realized the book is his life, his life that would be filled with fun and enjoyment. I also think he knows he can’t kill â€Å"Alfie the Salesman† because it would kill â€Å"Alfie the Writer† and â€Å"Alfie the Dad†. The notebook is Alfie’s life if he cannot destroy the notebook, he cannot destroy himself. Research Papers on Stephen King’s â€Å"All That You Love Will Be Carried Away"Book Review on The Autobiography of Malcolm XHarry Potter and the Deathly Hallows EssayThe Masque of the Red Death Room meaningsComparison: Letter from Birmingham and CritoArguments for Physician-Assisted Suicide (PAS)Trailblazing by Eric AndersonEffects of Television Violence on Children19 Century Society: A Deeply Divided EraCapital PunishmentMind Travel

Friday, November 22, 2019

Definition and Examples of False Analogies

Definition and Examples of False Analogies The fallacy  of false analogy is an argument  based on misleading, superficial, or implausible comparisons. Also known as  faulty analogy, weak analogy, wrongful comparison,  metaphor as argument, and analogical fallacy. The analogical fallacy, says Madsen Pirie, consists of supposing that things which are similar in one respect must be similar in others. It draws a comparison on the basis of what is known, and proceeds to assume that the unknown parts must also be similar (How to Win Every Argument, 2015).   Analogies are commonly used for illustrative purposes to make a complex process or idea easier to understand. Analogies become false or faulty  when they are overextended or presented as conclusive proof. Etymology: From Latin  fallacia  deception, deceit, trick, artifice Commentary There are seven windows given to animals in the domicile of the head: two nostrils, two eyes, two ears, and a mouth...From this and many other similarities in Nature, too tedious to enumerate, we gather that the number of planets must necessarily be seven. (Francesco Sizzi, 17th-century Italian astronomer)[F]alse analogy is central to jokes whose humour derives from ill-judged comparisons, as in the old joke where a mad scientist builds a rocket to the sun but plans to embark at night to avoid being cremated. Here a false analogy is created between the sun and a light bulb, suggesting that when the sun is not shining it is not turned on, and hence, not hot. (Tony Veale, Computability as a Test on Linguistic Theories. Cognitive Linguistics: Current Applications and Future Perspectives, ed. by Gitte Kristiansen et al. Mouton de Gruyter, 2006)When you find yourself reasoning by analogy, ask yourself two questions: (1) are the basic similarities greater and more significant than the obvi ous differences? and (2) am I over-relying on surface similarities and ignoring more essential differences? (David Rosenwasser and Jill Stephen, Writing Analytically, 6th ed. Wadsworth, 2012) The Age of False Analogies We are living in the age of the false, and often shameless, analogy. A slick advertising campaign compares the politicians working to dismantle Social Security to Franklin D. Roosevelt. In a new documentary, Enron: The Smartest Guys in the Room, Kenneth Lay compares attacks on his company to the terrorist attacks on the United States.Intentionally misleading comparisons are becoming the dominant mode of public discourse...The power of an analogy is that it can persuade people to transfer the feeling of certainty they have about one subject to another subject about which they may not have formed an opinion. But analogies are often undependable. Their weakness is that they rely on the dubious principle that, as one logic textbook puts it, because two things are similar in some respects they are similar in some other respects. An error-producing fallacy of weak analogy results when relevant differences outweigh relevant similarities.  (Adam Cohen, An SAT Without Analogies Is Like: (A) A Confused Citizenry... The New York Times, March 13, 2005) The Mind-As-Computer Metaphor The mind-as-computer metaphor helped [psychologists] to focus attention on questions of how the mind accomplishes various perceptual and cognitive tasks. The field of cognitive science grew up around such questions.However, the  mind-as-computer metaphor  drew attention away from questions of evolution... creativity, social interaction, sexuality, family life, culture, status, money, power... As long as you ignore most of human life, the computer metaphor is terrific. Computers are human artifacts  designed to fulfill human needs, such as increasing the value of Microsoft stock. They are not autonomous entities that evolved to  survive and reproduce. This makes the computer metaphor very poor at helping psychologists to identify mental adaptations that evolved through natural and sexual selection. (Geoffrey Miller, 2000; quoted by  Margaret Ann Boden in  Mind as Machine: A History of Cognitive Science. Oxford University Press, 2006) The Darker Side of False Analogies A false analogy occurs when the two things compared are not similar enough to warrant the comparison. Particularly common are inappropriate World War II analogies to Hitlers Nazi regime. For example, the Internet has more than 800,000 hits for the analogy animal Auschwitz, which compares the treatment of animals to the treatment of Jews, gays and other groups during the Nazi era. Arguably, the treatment of animals is terrible in some cases, but it is arguably different in degree and kind from what happened in Nazi Germany. (Clella Jaffe, Public Speaking: Concepts and Skills for a Diverse Society, 6th ed. Wadsworth, 2010) The Lighter Side of False Analogies Next, I said, in a carefully controlled tone, we will discuss False Analogy. Here is an example: Students should be allowed to look at their textbooks during examinations. After all, surgeons have X-rays to guide them during an operation, lawyers have briefs to guide them during a trial, carpenters have blueprints to guide them when they are building a house. Why, then, shouldn’t students be allowed to look at their textbooks during an examination?There now, [Polly] said enthusiastically, is the most marvy idea I’ve heard in years.Polly, I said testily, the argument is all wrong. Doctors, lawyers, and carpenters aren’t taking a test to see how much they have learned, but students are. The situations are altogether different, and you can’t make an analogy between them.I still think it’s a good idea, said Polly.Nuts, I muttered. (Max Shulman, The Many Loves of Dobie Gillis. Doubleday, 1951)

Thursday, November 21, 2019

Soft Systems Methodology (SSM) Essay Example | Topics and Well Written Essays - 1000 words

Soft Systems Methodology (SSM) - Essay Example Even though it builds up models, and those models are not considered to correspond to the â€Å"existent world†, however with the help of those rules and principles you can form or arrange your thoughts about the actual world. These models are not considered as descriptive or normative on the other hand they may comprise attributes of both (Williams, 2005). One of the most useful benefits of soft system methodology is that it imposes restrictions on your thinking in order to improve your thinking (Williams, 2005). Soft Systems Methodology efforts to promote knowledge and positive reception of the problem circumstances between a group of stakeholders rather than get started to resolve a predefined problem. The complication of numerous managerial/social problem circumstances overcomes efforts at defining a problem: in numerous such circumstances the problem is what is the problem? SSM presents a structure for handling such circumstances (Richards, 2004). Soft Systems Methodology is the only one of its kind in the fields of practical systems judgment, carrying unfussiness to perplexed and compound conditions. The tools of Soft systems methodology conceptualization, encrusted observation and design hold up the model structuring stage as well as contain the dissimilar Weltanschauungen of the circumstances. Contrast of the representations by means of the prosperous as well as disordered real-world offer general imminent concerning what must be as well as, in an iterative mode, authorize single-minded deeds to be in use (Yinghong, 2007). The application of this soft systems methodology knowledge gave way imminent to increase services. One main field spotlighted has been that of contact. Efficient information communication among and within organizations is compulsory to carry the more victorious accomplishment of information system. Getting this feature accurately will aid to take the other significant fields those are ease of access

Tuesday, November 19, 2019

INTERNATIONAL FINANCIAL Essay Example | Topics and Well Written Essays - 3000 words - 2

INTERNATIONAL FINANCIAL - Essay Example This is because each nation has adopted only some portions of the international standards of their choice and as recommended by their home standard-setting board. As different nations adopted different parts of the international accounting standards that were adhering with their home nation standard-setting body and hence, international comparability cannot be carried out. To drive out anomalies due to inconsistencies, the IASC was reorganised as IASB, and its sole aim is to establish a uniform accounting standard to be perused by all the nations without any deviation (Deloitte 2014). He cited that how both Japan and India allowed to use IFRS on a voluntary basis whereas the Japanese government encouraged prominent usage of IFRS. Those Chinese companies that had dual listings in Hong Kong are using full IFRS for their financial reporting. â€Å"Since 2007, U.S.A permitted non-US companies to use IFRS reporting† (Deloitte 2014). He buttressed the mutual reliance and interlinks between economies and added that in the post-crisis background, all policymakers are now able to understand how each national capital market around the globe , even the giant , acts as just like a satellite of the international financial system. He further observed that presently, about 33% of all the financial investments are global transactions in nature. According to him, about 81% of the nations which took part in the survey prefer or mandate the usage of IFRS for either the majority or all the public companies. Further, the majority of the remaining nations that have yet to mandate IFRS in home nation, including Japan, India, U.S.A and China, but these nations are permitting IFRS usage in some scenarios. Mr. Mackintosh highlighted that the ISAB’s high-standards have been already approved in various economies as it is being used by more than a decade. Mr.

Sunday, November 17, 2019

College Entrance Essay Essay Example for Free

College Entrance Essay Essay Over the past few years I have increasingly become confident that a career in psychology is the right path for me. I am by nature a very caring, helping person, a good listener and someone who enjoys being able to connect with others. My friends and family see me as the kind of person they can go to when they need to talk about their problems, and they know that I am someone that they can trust. To me, there is nothing more fulfilling than the feeling of reaching out and connecting with an individual, and being able to offer them support. Both my parents were clinical psychologists, and undoubtedly this influenced my desire to become a psychologist. They exposed me at an early age to psychological ideas and the practice of psychotherapy. I could see the passion they brought to their profession, and the satisfaction they experienced by helping others. I believe also that my mothers death when I was ten helped influence my interest in psychology. My mothers death was a traumatic event for me and my family, and when she passed away I had to help emotionally support my younger brothers. Our subsequent participation in family therapy showed me how important it is to talk about feelings and problems, and how families can heal and move on from even the most traumatic experiences. In order to make a career of my interest, I will need both undergraduate and graduate training in psychology. If I should choose to open up a practice, I will need business training as well. My choice of college is based on finding a strong psychology program and an environment where I can feel like I can make a personal connection with my professors and my peers. In addition to having a strong psychology department, I am looking for a college or university in New England with a small faculty/student ratio. I want to feel like I can personally connect with my professors and peers, and not be just a number in large classes. Castleton State College meets all of these requirements. To me, Castleton State seems to be more then just an  institute of learning, its a place where the students are able to experience new ideas and encounter new challenges that will later help them learn critical skills needed to be successful in a diverse and interdependent world. In addition to a good education, I feel that Castleton State is a place that will allow me to grow intellectually, socially, and spiritually. The health field, and mental health in particular, is becoming increasingly challenging and competitive. After my bachelors degree, I plan to pursue either my masters degree or my doctorate in psychology, and I know that I will need strong undergraduate training to be effective at the graduate level. I believe that Castleton State College will provide me with the training and perspective on myself and my career that I will need to be successful and to pursue my dream.

Thursday, November 14, 2019

Essay --

Should we always act rationally? Rationality is the practice of acting by reason, yet reason is variable and individual specific. Reason means in accordance with the facts of reality while the alternative would be acting by impulse. This result is an undesired consequence and in result is irrational due to the action being based upon belief. Reason is man’s mean of survival, having the mindset of not making the right decisions challenges the ability to live. Additionally, a consequence of acting irrationally is that it weakens the ability to act rational in the future. Upon choosing to act irrationally, one is acknowledging a lack of trust within the mind; repeated actions or irrationality will result in a belief of one’s practice. Man’s basic vice is suspension of his consciousness or having an unfocused mind resulting in refusal to know. Also, commonly used terms include stating something is rather rational or quite rational implying that rationality is a matter of degree. Now, we sometimes assess the rationality of a given decision. Indeed, we very often do in the sense that if ...

Tuesday, November 12, 2019

Substance Abuse: Driving Under the Influence

According to the National Highway Traffic Safety Administration (NHTSA), 16,694 people died in 2004 in alcohol and drug related traffic collisions, representing 40% of all traffic related deaths in the United States. (â€Å"2004 Traffic Safety†¦Ã¢â‚¬  2005) In addition about half of the one million people injured in road accidents were also due to driving under the influence (DUI). These are startling statistics, which underscore the enormity of the problem posed by the vast number of people who drive while intoxicated. Another point of concern regarding drunk driving or DUI is that repeat or hardcore offenders are the cause of a large proportion of traffic accidents with one out of eight intoxicated drivers in fatal crashes having had a prior DUI/DWI conviction within the past three years. (Pena, 2005) As a result, a number of programs have sprung up around the country seeking to rehabilitate the repeat DUI offenders through education, counseling, and treatment. The laws against DUI and rehab programs have resulted in a gradual but steady decline in fatalities from drunk driving since the 1980s. In this essay, I shall focus on such programs that seek to address the problem of DUI, particularly programs for the chronic and repeat offenders. The laws and penalties against driving while intoxicated have been made stricter in the US since the 1970s. The drinking age has also been uniformly raised to 21 years, while it was 18 in several states prior to the 1980s.1 Currently, driving while intoxicated (DWI) or driving under the influence (DUI) is a criminal offense in most jurisdictions within the United States.2 The punishment for DUI includes jail terms, monetary fines, mandatory DUI programs, and confiscation of driver's license for repeated offenders. Some states even treat DUI as a felony under certain circumstances such as the presence of a very high blood alcohol content (BAC), the severity of the accident caused by the drunk driver, or in cases where the driver is a repeat offender. (â€Å"Drunk Driving-United States† 2005) In case of alcohol consumption, most states laws have designated the legal limit of blood alcohol content (BAC) for drunk driving at 0.08 (i.e., 80 mg of alcohol in 100 ml of blood). In cases of driving under the influence of prescription medication or illicit drugs there is no â€Å"per se† or legal limit. Instead, in cases of driving under the influence of drugs other than alcohol, the key factor is whether the driver's faculties were impaired by the substance that was consumed. Due to this reason, the detection and successful prosecution of drivers impaired by prescription medication or illegal drugs is difficult. Besides performing a chemical test (blood, urine, or breath analysis) in order to determine the BAC of the offender, a law enforcing officer may also administer a Field Sobriety Test (FST) on a suspect driver. There are certain standardized FSTs such as the â€Å"Walk and Turn† test, the â€Å"One-leg Stand† and â€Å"Horizontal Gaze Test,† which can reliably determine the level of impairment of an intoxicated driver. (Ibid.) The Transportation Equity Act (TEA-21) enacted in 1998 encourages States to enact Repeat Intoxicated Driver laws providing for minimum penalty for repeat offenders such as: a)Suspension of driver's license for not less than one year b)Impoundment, immobilization, or installation of ignition interlock system on vehicles c)An assessment of the individual's degree of abuse of alcohol and treatment as appropriate d)Not less than 30 days community service or 5 days of imprisonment for 2nd offense and not less than 60 days community service or 10 days of imprisonment for 3rd and subsequent offense. (â€Å"Minimum Penalties for Repeat offenders† n.d.) As mentioned in the introduction, there are a number of DUI programs in the United States that seek to control the menace of drunk driving through education, counseling and treatment of the offenders. Some of these programs are described below: California's Driving Under the Influence (DUI) Program: California was among the first states in the US (along with New York) to introduce laws pertaining to drunk driving. It has also introduced an effective DUI Program, which is governed by legislation enacted in 1978. The State has a system in place that determines the need for DUI program services, licenses DUI programs, establishes regulations, approves participant fees and fee schedules, and provides DUI information. A person convicted of a first DUI offense are required to complete a state-licensed three-month, 30-hour alcohol and drug education and counseling program. Drivers detected with a blood alcohol content of 0.20 or higher must complete a state-licensed sixmonth, 45-hour alcohol and drug education and counseling program. These programs are designed to enable participants to consider attitudes and behavior, support positive lifestyle changes, and reduce or eliminate the use of alcohol and/or drugs. (â€Å"An Overview of California's†¦Ã¢â‚¬  2004) Repeat DUI offenders (second and subsequent DUI convictions) must complete an 18-month multiple offender program. Such programs provide 52 hours of group counseling; 12 hours of alcohol and drug education; 6 hours of community reentry monitoring; and biweekly individual interviews during the first 12 months of the program. A county in California may elect to provide 30-month DUI programs for third and subsequent DUI offenders, which provide longer periods of counselling, education, and community service, i.e., 78 hours of group counseling; 12 hours of alcohol and drug education; 120-300 hours of community service; and close and regular individual interviews. Presently, such services are available in Los Angeles and San Francisco Counties. (â€Å"An Overview of California's†¦Ã¢â‚¬  2004) The California Association of Drinking Driver Treatment Programs (â€Å"CADDTP†) has been formed to help promote understanding of, and improve the role of the DUI programs in California. Most people agree that California's DUI program network is â€Å"the most inclusive, structured, and complex† and its entire programs are self-supporting through fees paid by participants. They have caused DUI arrests and alcohol-related fatalities to decline steadily in the last two decades when it was introduced. (â€Å"California Association of Drinking Driver Treatment Programs† n.d.) Drug Courts for DUI: An American Council on Alcoholism (ACA) Program: In collaboration with the National Association for Drug Court Professionals (NADCP) and the National Commission Against Drunk Driving (NCADD), the American Council on Alcoholism Program (ACAP) seeks to promote and establish courts that focus on alcoholism treatment for drunk driving offenders. This is because ACA believes that the root cause of the drunk driving problem is alcohol abuse and alcoholism and unless we address the root problem of alcoholism, we will not be able to solve the problem of drunk driving. The ACA also believes that traditional means of prevention have had little or no effect on â€Å"hard core† drunk drivers or repeat offenders; therefore it is working for the application of the highly successful drug courts model to cure hardcore drunk drivers of their alcoholism. Drug Court Programs have been found to be highly successful in rehabilitating repeat and hardcore DUI offenders. Recidivism rate in such programs is remarkably low (about 11% v 60% for most other programs). A unique feature of Drug Court is the direct involvement of the judge in the treatment process who remains in direct contact with the defendant and engages in frequent discussion of the progress. The frequent contact between the judge and the defendant creates a paternal-like relationship between them and the judge is able to give positive reinforcement, issue instant reprimands or order incarceration for up to 30 days as the situation demands. (Kavanaugh, 2003). An example of a successful DUI Drug Court Program is the Butte County Revia Project started in 1996 for repeat drinking drivers. The key to this model of treatment is the use of ReVia (generic name: naltrexone) for weaning the repeat DUI offenders from their alcohol dependence. (â€Å"Butt County Revia Project,† 2003) The Century Council3 created The National Hardcore Drunk Driver Project in 1997 in order to coordinate efforts directed towards deterrence of hardcore drunk drivers who habitually drive while highly intoxicated. The Council's main aim is to call attention to the serious nature of the crime of drunk driving and to provide the needed framework in order to close loopholes in existing laws and programs, enact needed legislation, and ensure that the responsible agencies and organizations work together effectively to address the problem. The Council stresses that successful DUI programs for repeat and hardcore offenders should be based on swift identification, certain punishment and effective treatment. It conducts research on DUI and has published a comprehensive source book on the topic, which provides up-to-date data to assist legislators, highway safety officials, law enforcement officers, judges, prosecutors, community activists, corrections personnel, and treatment professionals in developing programs to reduce hardcore drunk driving. (â€Å"National Hardcore Drunk Driver Project† 2003) There are a number of other organizations in the US as well as many other countries that are engaged in conducting programs for the treatment of chronic and repeat DUI offenders. These include the Alcoholics Anonymous (AA)-a support group of alcoholics that seeks to cure alcohol addicts from their addiction through a twelve-step process; the Al-Anon/ Al-Ateen Family Groups–a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope, in order to solve their common problems.4 The Al-Anon programs are based on the belief that alcoholism is a family illness, and that changed attitudes can aid recovery. Convicted DUI offenders can be sent to jail and fined, particularly in case of repeat offenders. Other alternatives to jail sentence, apart from the DUI Programs for rehabilitation that were discussed in the preceding paragraphs are: Electronic Monitoring (wearing of an ankle bracelet that monitors the whereabouts of the wearer); Work Release-the convicted person works at a place determined by the Probation Department and goes home to sleep; Work Furlough-an arrangement in which the participant keeps his job but returns to a dormitory style facility at night; and City Jail-operated by the local police where the participants spend the night but are released during the day. (â€Å"Jail Alternatives† 2005) Most DUI laws are aimed at deterring driving under the influence of alcohol and drugs. One way of deterring DUI offenses is by making policies and laws that change the drivers' attitude towards DUI and by altering their perceptions of the likely consequences as a result of DUI behavior. (Greenburg et al, 2004). Such anti-DUI laws could be enacted and public information campaigns launched that enhance a driver's perception of â€Å"the certainty, swiftness and severity of prosecution† for drunk-driving offenses, or by increasing awareness of the physical dangers associated with driving while intoxicated (Ibid.) Some experts believe that the â€Å"moral component† of the laws is much more important than the â€Å"fear factor† of apprehension and punishment in the long-term control of drunk driving. This is mainly because the likelihood of detection for DUI offenders is very low or uncertain. According to a study quoted by Robin, â€Å"On any given outing, an intoxicated driver has less than a 1-in-1000 chance of being apprehended by the police.† (Robin 1991) Tough laws against drunken driving have a moral aspect that gradually develop a culture in a society that is intolerant of DUI regardless of the perceived legal risks to the driver involved. Hence, DUI laws are more likely to achieve their objective of controlling drunk driving if we emphasize the morality of the law rather than expect the hardcore violators to be deterred by the fear of getting caught. Despite a steady decline in the number of accidents and fatalities due to driving under the influence (DUI) in the US since the 1980s, the numbers are still unacceptably high. It is even more alarming that a large proportion of these accidents are caused by repeat offenders or hard core drinkers. As discussed in this paper, measures taken to control DUI range from stricter punishment to rehabilitation programs aimed at changing the behavior of chronic DUI offenders. Some of these programs have contributed significantly in reducing DUI offenses. However, a sustained, coordinated, and long-term effort is required for further reduction in DUI cases. Substance Abuse: Driving Under the Influence According to the National Highway Traffic Safety Administration (NHTSA), 16,694 people died in 2004 in alcohol and drug related traffic collisions, representing 40% of all traffic related deaths in the United States. (â€Å"2004 Traffic Safety†¦ † 2005) In addition about half of the one million people injured in road accidents were also due to driving under the influence (DUI). These are startling statistics, which underscore the enormity of the problem posed by the vast number of people who drive while intoxicated. Another point of concern regarding drunk driving or DUI is that repeat or hardcore offenders are the cause of a large proportion of traffic accidents with one out of eight intoxicated drivers in fatal crashes having had a prior DUI/DWI conviction within the past three years. (Pena, 2005) As a result, a number of programs have sprung up around the country seeking to rehabilitate the repeat DUI offenders through education, counseling, and treatment. The laws against DUI and rehab programs have resulted in a gradual but steady decline in fatalities from drunk driving since the 1980s. In this essay, I shall focus on such programs that seek to address the problem of DUI, particularly programs for the chronic and repeat offenders. The laws and penalties against driving while intoxicated have been made stricter in the US since the 1970s. The drinking age has also been uniformly raised to 21 years, while it was 18 in several states prior to the 1980s. 1 Currently, driving while intoxicated (DWI) or driving under the influence (DUI) is a criminal offense in most jurisdictions within the United States. The punishment for DUI includes jail terms, monetary fines, mandatory DUI programs, and confiscation of driver's license for repeated offenders. Some states even treat DUI as a felony under certain circumstances such as the presence of a very high blood alcohol content (BAC), the severity of the accident caused by the drunk driver, or in cases where the driver is a repeat offender. (â€Å"Drunk Driving-United States† 2005) In case of alcohol consumption, most states laws have designated the legal limit of blood alcohol content (BAC) for drunk driving at 0. 08 (i. e. , 80 mg of alcohol in 100 ml of blood). In cases of driving under the influence of prescription medication or illicit drugs there is no â€Å"per se† or legal limit. Instead, in cases of driving under the influence of drugs other than alcohol, the key factor is whether the driver's faculties were impaired by the substance that was consumed. Due to this reason, the detection and successful prosecution of drivers impaired by prescription medication or illegal drugs is difficult. Besides performing a chemical test (blood, urine, or breath analysis) in order to determine the BAC of the offender, a law enforcing officer may also administer a Field Sobriety Test (FST) on a suspect driver. There are certain standardized FSTs such as the â€Å"Walk and Turn† test, the â€Å"One-leg Stand† and â€Å"Horizontal Gaze Test,† which can reliably determine the level of impairment of an intoxicated driver. (Ibid. ) The Transportation Equity Act (TEA-21) enacted in 1998 encourages States to enact Repeat Intoxicated Driver laws providing for minimum penalty for repeat offenders such as: a)Suspension of driver's license for not less than one year b)Impoundment, immobilization, or installation of ignition interlock system on vehicles )An assessment of the individual's degree of abuse of alcohol and treatment as appropriate d)Not less than 30 days community service or 5 days of imprisonment for 2nd offense and not less than 60 days community service or 10 days of imprisonment for 3rd and subsequent offense. (â€Å"Minimum Penalties for Repeat offenders† n. d. ) As mentioned in the introduction, there are a number of DUI programs in the United States that seek to control the menace of drunk driving through education, counseling and treatment of the offenders. Some of these programs are described below: California's Driving Under the Influence (DUI) Program: California was among the first states in the US (along with New York) to introduce laws pertaining to drunk driving. It has also introduced an effective DUI Program, which is governed by legislation enacted in 1978. The State has a system in place that determines the need for DUI program services, licenses DUI programs, establishes regulations, approves participant fees and fee schedules, and provides DUI information. A person convicted of a first DUI offense are required to complete a state-licensed three-month, 30-hour alcohol and drug education and counseling program. Drivers detected with a blood alcohol content of 0. 20 or higher must complete a state-licensed sixmonth, 45-hour alcohol and drug education and counseling program. These programs are designed to enable participants to consider attitudes and behavior, support positive lifestyle changes, and reduce or eliminate the use of alcohol and/or drugs. (â€Å"An Overview of California's†¦ 2004) Repeat DUI offenders (second and subsequent DUI convictions) must complete an 18-month multiple offender program. Such programs provide 52 hours of group counseling; 12 hours of alcohol and drug education; 6 hours of community reentry monitoring; and biweekly individual interviews during the first 12 months of the program. A county in California may elect to provide 30-month DUI programs for third and subsequent DUI offenders, which provide longer periods of counselling, education, and community service, i. e. 78 hours of group counseling; 12 hours of alcohol and drug education; 120-300 hours of community service; and close and regular individual interviews. Presently, such services are available in Los Angeles and San Francisco Counties. (â€Å"An Overview of California's†¦ † 2004) The California Association of Drinking Driver Treatment Programs (â€Å"CADDTP†) has been formed to help promote understanding of, and improve the role of the DUI programs in California. Most people agree that California's DUI program network is â€Å"the most inclusive, structured, and complex† and its entire programs are self-supporting through fees paid by participants. They have caused DUI arrests and alcohol-related fatalities to decline steadily in the last two decades when it was introduced. (â€Å"California Association of Drinking Driver Treatment Programs† n. d. ) Drug Courts for DUI: An American Council on Alcoholism (ACA) Program: In collaboration with the National Association for Drug Court Professionals (NADCP) and the National Commission Against Drunk Driving (NCADD), the American Council on Alcoholism Program (ACAP) seeks to promote and establish courts that focus on alcoholism treatment for drunk driving offenders. This is because ACA believes that the root cause of the drunk driving problem is alcohol abuse and alcoholism and unless we address the root problem of alcoholism, we will not be able to solve the problem of drunk driving. The ACA also believes that traditional means of prevention have had little or no effect on â€Å"hard core† drunk drivers or repeat offenders; therefore it is working for the application of the highly successful drug courts model to cure hardcore drunk drivers of their alcoholism. Drug Court Programs have been found to be highly successful in rehabilitating repeat and hardcore DUI offenders. Recidivism rate in such programs is remarkably low (about 11% v 60% for most other programs). A unique feature of Drug Court is the direct involvement of the judge in the treatment process who remains in direct contact with the defendant and engages in frequent discussion of the progress. The frequent contact between the judge and the defendant creates a paternal-like relationship between them and the judge is able to give positive reinforcement, issue instant reprimands or order incarceration for up to 30 days as the situation demands. An example of a successful DUI Drug Court Program is the Butte County Revia Project started in 1996 for repeat drinking drivers. The key to this model of treatment is the use of ReVia (generic name: naltrexone) for weaning the repeat DUI offenders from their alcohol dependence. (â€Å"Butt County Revia Project,† 2003) The Century Council3 created The National Hardcore Drunk Driver Project in 1997 in order to coordinate efforts directed towards deterrence of hardcore drunk drivers who habitually drive while highly intoxicated. The Council's main aim is to call attention to the serious nature of the crime of drunk driving and to provide the needed framework in order to close loopholes in existing laws and programs, enact needed legislation, and ensure that the responsible agencies and organizations work together effectively to address the problem. The Council stresses that successful DUI programs for repeat and hardcore offenders should be based on swift identification, certain punishment and effective treatment. It conducts research on DUI and has published a comprehensive source book on the topic, which provides up-to-date data to assist legislators, highway safety officials, law enforcement officers, judges, prosecutors, community activists, corrections personnel, and treatment professionals in developing programs to reduce hardcore drunk driving. (â€Å"National Hardcore Drunk Driver Project† 2003) There are a number of other organizations in the US as well as many other countries that are engaged in conducting programs for the treatment of chronic and repeat DUI offenders. These include the Alcoholics Anonymous (AA)-a support group of alcoholics that seeks to cure alcohol addicts from their addiction through a twelve-step process; the Al-Anon/ Al-Ateen Family Groups–a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope, in order to solve their common problems. 4 The Al-Anon programs are based on the belief that alcoholism is a family illness, and that changed attitudes can aid recovery. Convicted DUI offenders can be sent to jail and fined, particularly in case of repeat offenders. Other alternatives to jail sentence, apart from the DUI Programs for rehabilitation that were discussed in the preceding paragraphs are: Electronic Monitoring (wearing of an ankle bracelet that monitors the whereabouts of the wearer); Work Release-the convicted person works at a place determined by the Probation Department and goes home to sleep; Work Furlough-an arrangement in which the participant keeps his job but returns to a dormitory style facility at night; and City Jail-operated by the local police where the participants spend the night but are released during the day. (â€Å"Jail Alternatives† 2005) Most DUI laws are aimed at deterring driving under the influence of alcohol and drugs. One way of deterring DUI offenses is by making policies and laws that change the drivers' attitude towards DUI and by altering their perceptions of the likely consequences as a result of DUI behavior. (Greenburg et al, 2004). Such anti-DUI laws could be enacted and public information campaigns launched that enhance a driver's perception of â€Å"the certainty, swiftness and severity of prosecution† for drunk-driving offenses, or by increasing awareness of the physical dangers associated with driving while intoxicated (Ibid. Some experts believe that the â€Å"moral component† of the laws is much more important than the â€Å"fear factor† of apprehension and punishment in the long-term control of drunk driving. This is mainly because the likelihood of detection for DUI offenders is very low or uncertain. According to a study quoted by Robin, â€Å"On any given outing, an intoxicated driver has less than a 1-in-1000 chance of being apprehended by the police. (Robin 1991) Tough laws against drunken driving have a moral aspect that gradually develop a culture in a society that is intolerant of DUI regardless of the perceived legal risks to the driver involved. Hence, DUI laws are more likely to achieve their objective of controlling drunk driving if we emphasize the morality of the law rather than expect the hardcore violators to be deterred by the fear of getting caught. Despite a steady decline in the number of accidents and fatalities due to driving under the influence (DUI) in the US since the 1980s, the numbers are still unacceptably high. It is even more alarming that a large proportion of these accidents are caused by repeat offenders or hard core drinkers. As discussed in this paper, measures taken to control DUI range from stricter punishment to rehabilitation programs aimed at changing the behavior of chronic DUI offenders. Some of these programs have contributed significantly in reducing DUI offenses. However, a sustained, coordinated, and long-term effort is required for further reduction in DUI cases.

Saturday, November 9, 2019

View of Love and Sex in “Wuthering Heights”

â€Å"Wuthering Heights† accurately reflects many of the attitudes associated with love and sex in the Victorian Era. With reference to appropriately selected parts of the novel and relevant external, contextual information on Victorian attitudes to love and sex, give your response to the above view. The Victorian era when â€Å"Wuthering Heights† was written and first published was a time when love and romance and true emotion were the antithesis of reasons to marry. Sexual love was frowned upon greatly and no woman should ever have had sex outside of marriage. Sex was something that was solely for procreating and nothing else. Although, it was considered that a man could not control his animal instincts and so if he had sex outside of marriage of ever cheated on his wife, it would not damage his social desirability or impair his reputation on society. Marriage in Victorian times was for a place in high society and financial stability and children. This is shown in Wuthering Heights when Cathy marries Edgar Linton instead of Heathcliff because she knows it would degrade her to marry Heathcliff. This is also very common in Victorian times; people were not to marry below their own class. They would marry above or in the same class as themselves. Victorian literature always focused on idealised representation of people who use work hard, perseverance and love to win out in the end. Good deeds will always be rewarded and wrongdoers will be punished. All novels were very moralistic and usually had a good social message or comment on society, for example, Oliver Twist. Victorian novels tended to be melodramatic, including features such as pathetic fallacy, exaggerated emotions, extreme passion and unrealistic characters. Victorian novels are also very long, with lots of characters, plots and intertwining sub plots. Wuthering Heights is very different from this in that it is set in a very isolated scene with a small number of characters. The relationship between Cathy and Heathcliff completely defies everything that was typical about a Victorian real-life relationship and the relationships in novels. They share such extreme passion and love for each other that shocked everyone who read in and the contemporary critics such as H. F. Chorley, who said the novel â€Å"was disagreeable and seem to affect painful and exceptional subjects. † The Atlas also said that each chapter â€Å"seems to affect painful and exceptional subjects†. People didn’t understand how a woman could understand and write so convincingly about something that she couldn’t possibly have experienced. Victorians were not allowed to spend any time alone with their partners until their engagement was official and even then they were only allowed to hold hands and were not to be alone together after midnight. Cathy and Heathcliff had grown up together and slept together as children and spent a lot of time alone in the moors and this was not accepted easily. Wild passion is a major theme in Wuthering Heights. The relationship between Cathy and Heathcliff is haunting and powerful and from the very start we can see the intensity of their feeling towards each other. There are various parts of this novel which make us certain that nothing could ever come between Cathy and Heathcliff. Cathy confesses her love for Heathcliff so passionately and sincerely, â€Å"I love him, not because he’s handsome, Nelly, but because whatever souls are made of his and mine are the same. † The reference to the souls shows that it is not physically love that they share but, even after death, their souls will still be as one and together. Nelly, I am Heathcliff,† they are the same person and even when Cathy dies she knows she will still be alive through Heathcliff. It is not physical, sexual desire that causes them to need each other, even though Cathy’s death destroys Heathcliff, but kind of a spiritual force which connects them together. This is also showed when Heathcliff says  "Oh, God! It is unutterable! I cannot live without my life! I cannot live without my soul! † There are also other love relationships to explore throughout Wuthering Heights, one of them being the relationship of Edgar Linton and Cathy. The relationship between the two is the exact opposite of that of Cathy and Heathcliff. Their marriage is of convenience to Cathy although Linton does adore Cathy very much. Cathy has typical reason to marry Edgar such as, â€Å"he’s handsome and pleasant to be with †¦ he is young and cheerful †¦ he will be rich, and I shall be the greatest woman of the neighbourhood. † At the time of the novel these were all perfectly acceptable reasons for wanting to marry someone and these were not things the Heathcliff could provide Cathy with. Cathy explains her conflicting emotions between Edgar and Heathcliff as, â€Å"moonbeam from lightning, or frost form fire. † Cathy and Edgar marriage is very Victorian, very typical and very acceptable, love was not a necessity. Although we can tell Edgar loves Cathy and that it means something in its own way, it is still only a mere affair next to the wild, uncontrolled passion of Cathy and Heathcliff. All of this leads me to say, no, Wuthering Heights does not reflect the attitudes of love and sex in Victorian times. Cathy and Edgars relationship defiantly does but it is not the main relationship in the novel and even so, Cathy, as a married woman still loves Heathcliff and spends time alone with him and this is not typical of a Victorian relationship as women practically belonged to their husbands and this is not the case here. This novel is completely different from other novels of its time as it doesn’t have a moral, the good are not rewarded and the bad are not punished and there was no social message, it has no defined place in literature.

Thursday, November 7, 2019

Free Essays on West African

The West Africa Regional War For observers of the West Africa regional war, the recent calm in the war-torn Mano River Union (MRU) states Liberia, Sierra Leone, and Guinea has given rise to optimism. Guarded, as this optimism might be, the decrease in violence in West Africa during the second half of 2001 is an important development given the scope and intensity of fighting that gripped these states earlier in the year. While observers agree that the current absence of widespread violent conflict in the MRU is a much-welcomed development, it must not mask the profound cleavages within these societies, the tenuous nature of the UN-imposed peace in Sierra Leone, and the continued serious threat of renewed warfare in the region. A brief overview of the horrendous and persistent conflicts that have engulfed the MRU over the past decade underscores the need for vigilance by the international community in its pursuit of lasting peace in West Africa. The past dozen years of violent conflict in West Africa have led to the death, injury, and mutilation of hundreds of thousands of people and the displacement of millions more. Conservative estimates place the total number of war-related deaths during the seven-year civil war in Liberia (1989 1996) at 150,000, more than 5 percent of Liberia's estimated population (SIPRI Yearbook, 1996). But this number only begins to tell the story of the horror that civil war brought to this small nation of 2.8 million [United Nations Development Program (UNDP), Human Development Report, 1995]. Hundreds of thousands more Liberians were injured, displaced, and terrorized by the conflict, and today the tiny state remains the hostage of its corrupt and brutal dictator, Charles Taylor. After the war spread into Sierra Leone in 1991, it had a similarly devastating effect. As in Liberia, armed insurgents preyed on the rural populations, raping, pillaging, and forcefully inducting children into their ranks. During t... Free Essays on West African Free Essays on West African The West Africa Regional War For observers of the West Africa regional war, the recent calm in the war-torn Mano River Union (MRU) states Liberia, Sierra Leone, and Guinea has given rise to optimism. Guarded, as this optimism might be, the decrease in violence in West Africa during the second half of 2001 is an important development given the scope and intensity of fighting that gripped these states earlier in the year. While observers agree that the current absence of widespread violent conflict in the MRU is a much-welcomed development, it must not mask the profound cleavages within these societies, the tenuous nature of the UN-imposed peace in Sierra Leone, and the continued serious threat of renewed warfare in the region. A brief overview of the horrendous and persistent conflicts that have engulfed the MRU over the past decade underscores the need for vigilance by the international community in its pursuit of lasting peace in West Africa. The past dozen years of violent conflict in West Africa have led to the death, injury, and mutilation of hundreds of thousands of people and the displacement of millions more. Conservative estimates place the total number of war-related deaths during the seven-year civil war in Liberia (1989 1996) at 150,000, more than 5 percent of Liberia's estimated population (SIPRI Yearbook, 1996). But this number only begins to tell the story of the horror that civil war brought to this small nation of 2.8 million [United Nations Development Program (UNDP), Human Development Report, 1995]. Hundreds of thousands more Liberians were injured, displaced, and terrorized by the conflict, and today the tiny state remains the hostage of its corrupt and brutal dictator, Charles Taylor. After the war spread into Sierra Leone in 1991, it had a similarly devastating effect. As in Liberia, armed insurgents preyed on the rural populations, raping, pillaging, and forcefully inducting children into their ranks. During t...

Tuesday, November 5, 2019

The Difference Between Transgender and Transsexual Women

The Difference Between Transgender and Transsexual Women Transgender and transsexual are commonly confused terms that both refer to gender identity. Transgender is a broader, more inclusive category that includes all individuals who do not identify with the gender that corresponds to the sex they were assigned at birth. Transsexual is a more narrow category that includes individuals who desire to physically transition to the sex that corresponds with the gender with which they identify. (Note that the word gender is usually used to refer to social and cultural roles, while sex refers to physical attributes.) All transsexual persons are transgender. However, not all transgender persons are transsexual. Transgender women are sometimes referred to as trans women. Some may also be known as male-to-female transsexuals, MTFs, transsexual women, transgirls, or tgirls.  The term transsexual  originated as a medical term  and is  sometimes considered pejorative. It is always best to ask a person which term is preferred. Transgender vs. Transsexual   Although they both refer to gender identity, transgender and transsexual are terms with distinct meanings. That they are often used interchangeably has led to some confusion. In most cases, a transgender woman is a woman who was designated (also commonly referred to as assigned) male at birth but who identifies as a woman. Some transgender women may use the term AMAB (assigned male at birth) in describing their identity. She may take steps to transition, but these steps do not necessarily involve surgery or physical alterations. She may dress as a woman, refer to herself as a woman, or use a feminine name. (Note that some trans men may use the term AFAB, or assigned female at birth.) Not all transgender persons, however, identify with the man/woman, masculine/feminine binary. Some identify as gender nonconforming, nonbinary, genderqueer, androgynous, or third gender. For this reason, it is important never to assume that a transgender person identifies with a particular gender nor to assume what pronouns a person uses. Transitioning A transsexual woman is one who desires to physically transition to the sex that corresponds with the gender with which she identifies. Transitioning often includes taking hormones to suppress the physical characteristics of her assigned gender. Many transsexual women in the U.S. take hormone supplements, which can promote breast growth, change vocal pitch, and contribute in other ways to a more traditionally feminine appearance.  A transsexual might  even undergo gender reassignment surgery (also referred to as gender confirmation surgery or gender affirming surgery), where the anatomical features of the gender and sex assigned at birth are physically altered or removed. Strictly speaking, theres no such thing as a sex change operation. A woman can elect to have cosmetic surgeries done to alter her physical appearance to match conventional norms associated with the gender with which she identifies, but anyone can have these procedures done, regardless of their gender identity. These surgeries are not limited to transsexual people. Gender Identity vs. Sexual Orientation Gender identity is often confused with sexual orientation. The latter, however, refers only to a persons enduring emotional, romantic or sexual attraction to other people and is not related to gender identity. A transgender woman, for example, may be attracted to women, men, both, or neither and this orientation has no bearing on her gender identity. She may identify as gay or lesbian, straight, bisexual, asexual, or may not name her orientation at all. Transgender vs. Transvestite Transgender women are  often incorrectly identified as transvestites. A transvestite, however, is an individual who wears clothing primarily associated with  the gender with whom he or she does not identify. A man may prefer to dress as a woman, but this does not make him transgender if he does not identify as a woman.

Sunday, November 3, 2019

Manifest Destiny and the Civil War Essay Example | Topics and Well Written Essays - 500 words - 2

Manifest Destiny and the Civil War - Essay Example The notable opposition on the issue led to a division in the Democratic Party (Catton, 2006). The sectional Debate was a special debate that revealed very difficult differences the USA had amongst itself. The Kansas-Nebraska Act, introduced by Sen. Stephen A. Douglas, had a huge impact on the Northerners. This is because it made them believe that the Act was slave power conspiracy to control the federal government. The Minnesota moved and amended the constitution that abolished slavery. Ohio decided to make it a punishable offence to own or have slaves. The Kansas-Nebraska Act seemed to favor the Southern parts. This was because they raised opposition against the passing of the railroad in their land. The Act was amended such that they were allowed to states that allowed the owning of slaves. This later led to the introduction of the many slave states. The Northerners in general opposed the idea and some of the big Whigs decided to form the Republican Party (Catton, 2006). Some of the slave in the United States included Kentucky, Tennessee, Mississippi, Alabama, Arkansas, Louisiana, North and South Carolina, Georgia, Maryland, Virginia, Texas, Florida, New Jersey and New York. Later, New York and New Jersey became Free states. The Free states included Illinois, Indiana, Ohio, Pennsylvania, Vermont, New Hampshire, Michigan, Maine, Massachusetts, Connecticut, Rhode Island, Wisconsin, Oregon, Iowa and Minnesota. The altering of the latitude line in the redrawing of the map made Utah and New Mexico areas that were open to slavery. The South did not gain from the compromise of 1850. This is because the states were highly dependent on the slave labor provided for by the slaves they owned. Unlike their Northern counterparts, the Southern lacked the ability to industrialize since they relied solely on cash crop production. The Northern states, however, were much luckier since they had added more miles of railroad, steel production, modern factories and even t he

Thursday, October 31, 2019

Handgun control laws Research Paper Example | Topics and Well Written Essays - 500 words

Handgun control laws - Research Paper Example Strict laws have brought differing outcomes; in Japan and United Kingdom, it has reduced violence rates but in Mexico and Brazil, it has led to extreme or substantial violence (Miron 1). Stricter handgun controls laws and licensing are necessary to save lives. Since the year 1934, there have been a number of gun control laws such as The Federal Firearms Act (1938), The National Firearms Act (1934), The Bureau of Alcohol, Tobacco, and Firearms (1972), The Firearms Owner Protection Act (1986), and National Instant Criminal Background Check System (2007) (Schwartz 1). In 2011, the Obama Administration began a number of modifications designed to tighten penalties and regulations under the present laws. The changes will entail strengthening of the national electronic system through the collection of new information. This is an effort to make the background checks for buyers of handgun fast and simple. The checks under James Brady law will leave an electronic paper. The law is named after James Brady who was Ronald Reagan’s press secretary; in 1981, he was wounded after an assassination attempt on President Reagan. Other changes include tougher sentencing guidelines for the straw buyers (Solomon and Stone 1). However, in the past few months, the Obama Administration seems to have gone mum on gun control. In the courts, it remains alive despite the fact that it has gone dead politically. Gun control is generally seen as bad politics. In 1993, Bill Clinton passed the Brady Handgun Violence Protection Act, however, after Republicans ended Democrats reign in 1994, Clinton blamed gun control. Since the 1980s, state legislatures have not fared well concerning gun control, for instance, more than 30 states have endorsed laws that make it easy for an individual without a criminal record to receive a permit to possess a concealed weapon (Winkler 1). A number of states have implemented laws that let individuals carry

Tuesday, October 29, 2019

Glomerular basement membrane diseases Essay Example | Topics and Well Written Essays - 1250 words

Glomerular basement membrane diseases - Essay Example NORMAL GBM. LEFT - a single glomerulus. There are one million of these in each kidney. RIGHT - a close up of the GBM (G) around part of one tiny blood vessel in a glomerulus (red circle in left hand diagram) Alport syndrome is the second most common inherited cause of renal failure (Turner, 2006). The disorder involves basement membranes of the kidneys and sometimes even the cochlea and the eye (Devarajan, 2008). It occurs as a result of mutations in type IV collagen genes. There are different modes of inheritance of this disease. The commonest is X-linked which is seen in 80% of the cases. Autosomal recessive inheritance is seen in 15 % of the cases and autosomal dominant inheritance is noted in 5% of the patients with Alport syndrome. Presence of 3 of the following 4 clinical presentation is necessary to arrive at a diagnosis of Alport syndrome (Devarajan, 2008). 50-80% of patients with X-linked Alport syndrome have mutations in the COL4A5 gene. Some may even have mutations of COL4A6 along with COL4A5 gene (Devarajan, 2008). There are several hundred mutations of this gene which account for most cases of X-linked Alport syndrome. These mutations include missense mutations, splice-site mutations, and small deletions. The most common mutation is substitution for glycine in the collagenous domain of the a5 (IV) chain by a bulky amino acid. This mutation results in protein-folding abnormalities. Other mutations result in interchain association and formation of the collagen network due to premature termination of protein translation and loss of the carboxy-terminal NC1 domain. Patients with autosomal recessive and autosomal dominant Alport syndrome have mutations in COL4A3 and COL4A4 (Devarajan, 2008). Most patients of Alport syndrome present during the first 2 decades of life with persistent microscopic hematuria and episodic gross hematuria. The common X-linked form of Alport syndrome leading to ESRD predominantly affects male

Sunday, October 27, 2019

Quality Management In Hospitality Organisation Mcdonalds Management Essay

Quality Management In Hospitality Organisation Mcdonalds Management Essay The aim of writing this report is to critically evaluate what is McDonalds approach to quality management from Customer, Franchise and Employees perspectives. Furthermore to explain how they manage service recovery, measure delivery and standards through CSO index and Crew development programme . Also to identify 3 gaps in service quality with recommendations on how they bridge it. The other aim of writing this report is to apply the Jurans theory of service quality to McDonalds. TASK1. Definition of Quality: Feigenbaum has defined Quality as: The total composite product and service characteristics of marketing, engineering, manufacture and maintenance through which the product and service in use will meet the expectation by the customer. (Oakland .J.S, 2005) According to Philip B Crosby: Quality is defined as conformance to requirements, not as goodness or elegance. (Oakland, J. S.) Three stake holders of McDonalds Franchise Employees Customer Franchise Franchise system is the back bone of McDonalds success. In other words many reasons that McDonalds has been able to expand so quickly and achieve its reputation brand recognition has been its effective franchising business model allow the company to expand quickly both domestically and internationally. Franchise systems having uniform operation has made the McDonalds restaurant one most standardized in the world. Not only do all McDonalds sick to offer the same products offering, they intend to offer same food experience for all of its customers. No matter what part of the world you are in. McDonalds franchise network is the worlds heading fast food chain with more than 30,000 restaurants serving 52 million people in 119 countries with 1020 restaurants in the U.K of those stores, More than 70% percent of restaurants are franchise. Franchise have live up the companies expectation and brand standards by providing good quality service, quality food, clean restaurants and happy customers are all very important to McDonalds. How franchise has to live up with brand standard in the following qualityareas: Hygiene Food safety policy Health and safety Policy. Hygiene-: McDonalds been king in fast industry it has take special care of food and hygiene. Management has to be very strict on hygiene because it has to serve millions of customers. McDonalds have highest obligation to our customers to ensure that they are not expose to any risk of infection or illness. It is must to very employees to wash their hands before you commence work, on return from a meal break, after using the toilet, after carrying out cleaning work, after touching face or hair, trash walk, taking delivery or other activities where they may become dirty ( remember you cannot always see dirt).As well as this, hand should be wash should be washed every hour or every half if working in the grill area. glove are available in restaurant for use whilst performing cleaning tasks. Sickness reporting policy:- All food handlers have a responsibility to our employees and customer not to work if they are suffering from food poisoning, or suffering from the symptom of food poising i.e. vomiting or diarrhoea. If you are suffering from these symptom employees will not be allow to work again until no symptom for 48hr period. Failure to report such conditional is an offence under the food safety regulations and may lead to prosecution as well as being classes as an example of gross misconduct. Hygiene and safety department is available in restaurant. Food safety policy:- McDonalds operating procedures are specifically to ensure high quality safe food. These procedures must be adhered to at all time, in particular: Food must not used if it is past its use by or best before date. Food must not be serving if the holding time has expired. The correct equipment and utensil must always be used for each task. Food equipment, utensils and preparation area must be kept clean using Clean As You go (CAYG) procedures. and finally, if something is not right e.g freezer is too warm or piece of equipment is faulty , it should be report the manger immediately. Food should be always look carefully while preparing to serve, if it is not right it should not be serve and should be reported to managers. Health Safety Policy The Franchisee is committed to minimising the risk of damage, ill-health and injury to employees, customer and visitor. This will be achieve by examining our operation and ensuring all necessary system are in place, and resource available , to provide a safe and health work system are in place, we must all work together to identify risky and take action to eliminate them .As with other aspect of our business we shall be seeking to continually improve our performance. This will involve measuring against standard and reviewing progress on regular basis. Customer expectations and perceptions McDonalds Im loving it. McDonalds Promises- Whenever you think of fast food, First thing in mind comes is McDonalds. People expect high standards from McDonalds. Every single product use to make a burger to full meal comes best quality standard. Whenever person order a meal in McDonalds he expect good and quick service with hot food. Food will be hygienic nicely dress and safe to eat. From burger, fries, salad, cold drinks to hot drink every product will be fresh. Employee taking order will always greet u and will be always friendly. Customers enjoy every bit meals in our restaurant. I m loving it will be on very customer mind when ever their think about McDonalds. Importantly, employees need to know exactly what customers, both internal and external, expect of them. Communication should be as detailed and specific as possible, since employees in each work group want feedback they can act upon to improve performance in each job. General feedback from customers (e.g. they want no faults or no errors) is less useful. McDonalds has recognised that complaints, enquiries or positive feedback from customers are important pieces of information. When used properly complaints can help us fine-tune our business and meet our customers requirement. It is these insights that help the Company to keep moving forward. Employees Barriers to quality for employees:- High labour turnover. Work pressure. Training and development. Labour turn over in McDonalds McDonalds is considered as very high labour turn over company. Main reason behind it is that it has about 70% of staff as part timers employees. Staffs are schedule according to busy time especially on Friday, Saturdays and Sundays. Employer takes full advantage of students who are working part time. Student does have any other chose rather work part time according to schedule. Most of students are not satisfied with job so their move on to another job if there gets one. Visa and end of student course is also big issue behind high labour turn over, because when ever international students finish with his course has to move on to their country. Work pressure:- Working in McDonalds is high pressure job especially peak time during breakfast and lunch time. It is busiest place to work in fast food industry. we receive all age customers, not only in restaurant but drive thur as well. Employees have focus on delivering great level of QSCV is the best way to achieve 100% customer satisfaction:- Quality, Service, Cleanness, Value. High labour turns over leads to work pressure because employers have deal with lots of new staff and on job training. This leads confusion between front and kitchen staff. Front staff doesnt receive food at right time from the kitchen which can leads to bad service. Management has to deal with less staff on floor which increases work pressure per staff. Staff also have work long shifts to fill up gap between staff. Training and development Once Crew Members have been recruited, they have to attend a welcome meeting at their chosen restaurant or recruitment centre. This meeting will last an hour and is designed to engage and inform new starters. It involves viewing a DVD which gives important information about the company, and also allows for manager/new starter interaction. The second part of the orientation is a compulsory online Health Safety and Food Safety test that the new starter completes in their own time. The first shift begins with a tour of the store highlighting key Health Safety and Food Safety procedures. It is recommended that this should last for the first two hours of the shift. Staffs recruited have to exam of station where there be working at for example Front, kitchen or back room person. There is also on job training to guide the new staff with floor manager. TASK 1 (II): Customer Satisfaction Opportunity Index (CSO) in McDonalds. What is customer satisfaction opportunity index (CSO) ? Whenever customers choose McDonalds they expect hot fresh food served accurately and quickly in clean restaurant by crew/ managers that are friendly and attentive to their needs. Our customers are telling us in loud and clear words that when they visit McDonalds they expect us to deliver on all of the element of Quality, Service and Cleanliness (QSC). Through analysis from both internal and external data it has been identified that there are five critical QSC drivers of customer satisfaction. There are things customers want to see us deliver on every visit. Quality- hot, fresh and safe to eat products Fast/quick- total experience time under 5minutes Accurate- receive everything ordered including condiments Friendly- friendly and attentive service with effective communication Clean- dining area well maintained, clean toilets and employees. To evaluate how McDonalds restaurant are meeting these critical drivers company had created the CSO index. The CSO is the percentage of visits that miss one or more of the critical drivers of customers satisfaction. This act as a barometer on how well restaurant is meeting the customers expectations when they visit restaurant. Understanding this gives balance into how rate our own performance on measures that are important to us as a company and how are rated directly from the customer. CSO is calculated based on the number of mystery shop visits that miss a critical driver question. If one or more critical drivers are missed , the mystery shop visit is only counted once. for example If 100 mystery shop visited are conducted and 40 of them have one or more crictical drivers missed the CSO will be 40%. The goal is to decrease the number the number of visit that are missing a critical driver. Lower CSO % better performance. Ref-: www.mcdoanld.ac.uk Mystery shopper Mystery guest visits mcdoanlds restaurant twice a month to check CSO point. Mystery guest results is not only is good for franchisee to gain advantage over other restaurant to achieve or to expand company by adding other restaurant. Good result can also result in into bonuses for managers. Key points Mystery guest looks into when visits the restaurant. Greeting/farewell He checks if employees or mangers he talk to were polite and friendly or not? Attentiveness he checks if employees/ mangers came in contact were attentive to customer or not. Effective communication- he checks communication with crew member was clear and easily understood. Service timing- food should be serving in within 5min of the order. Accurate food and drink- Correct order should be taken. Food and drink should be serve with correct sauces. Correct condiments- Have employees provide the customers the proper napkins and straws/ stirrers? Hot fresh sandwiches- Was mel serve hot and fresh and did it taste good. hot and salted fries- were the French fries serve hot ,salted and crisp or your potato product hot and crisp and did they taste good? Clean restaurant interior- was the inside of the restaurant clean? Crew Development Programme Initial Training- When crew is recruited he trained on following standards to achieve the first star. Crew has to clear the written test to order to achieve the first star. Cleanliness foundation. hygiene Food safety Health safety Cleanliness security hospitality 2nd stage . Quality training In quality training crew is trained on following food standards, which can be on job training as well training in class during the quality class. Crew have to clear this stage to clear to achieve 2nd star. Buns dressings grilled product fried product prepping products toasted Deli sandwiches stage 3rd Service classes Employees have to attend service class ones a month to improve standard of service quality regarding beverage serving, food serving and hospitality in order achieve the 3rd star. On passing the test crew is award with star which is display the badge, which show performance the crew. TASK1(III): Service quality gap Gap 1. When promises do not match actual delivery Day starts very early in McDonalds Denham. Been drive thur restaurant we start serving breakfast at 7 a.m, We receive lots of car in drive thur early morning as everyone is rushing to offices or work. Customer expect quick service with hot and hygiene food because McDonalds is famous for its good service. Problem starts when morning shift staff dont turn up on time. Management have to manage with less staff. Ones order is taken in front kitchen staff have to deliver food within 3min which is according to McDonalds service standard. If front staff are not able to serve order with in 3min, customer are advise to seated and have to the car the park if in drive thur and have wait for there food, It can happen at times that order can be missed out and customer will be waiting for more time which can lead to bad service. Change over problems-: Denham McDonald serves breakfast from 7am to 10:30 am but change over from breakfast to main menu start at 10:15 just 15min before main menu. Staff have 15min to organise the restaurant for main menu. kitchen staff have to work really quick to arrange the grills, 3 of out 4 grills are close for cleaning process. During the busy time restaurant have management from one grill. So some time it is not possible to provide food which is required. Customers have to suffer due to change over. Customer expects best service from McDonalds but some time it doesnt happen. McDonald cannot compromise with food safe and hygiene standard. Gap 2. The difference between customer perception and expectation McDonalds is well know not only for excellent service in restaurant but also for drive thur. Customer travelling in car dont have to get down park the car have their meal. McDonald have made it possible by drive thur. Now without taken long break one can have meal in car within 3min of order. And McDonalds have live up to customer expectation by quick service. People do take away food for home. McDonalds do serve fresh and hot food every time but by the time that food reach its destination it become cold. McDonald should provide containers in which food can be stay warm. We do receive complains of food not been warm after some time, we cannot spoil mood of customers so we have to provide fresh food when complained. Gap 3. Communication gap One can expect friendly and quick service from McDonalds. Its is important that employees have good communication within to provide quality service and requirement of customers. Customer are attracted to different kind McDonalds menu. To be different from its competitor McDonald try different food and make changes every 1.5 month for the promotions, but customers have their choices what there want we have made it within service time. For example:- Customer orders Big Mc without sauce or cheese we have to make the special order to make our customer happy. McDonalds understands problems of customer as some customer may problem with some of the ingredients so we have make specially them to make them happy. Communication between front staff and kitchen is necessary to full fill the requirement. Before it was difficult provide especial order at right time in drive thur we had to park the car for especial order. Providing order within service is only if there is good communication between drive thur staff and kitchen in busy times. McDonalds have come up with latest technology by providing micro fone or heads sit. Now kitchen staff have especial device in there ear so there can hear every orders and be ready before time. McDonalds is bridging gap between communications. Task 2. Quality Gurus Joseph M. Juran Joseph M. Juran made many contributions to the field of quality management in his 70+ active working years. His book, the  Quality Control Handbook, is a classic reference for quality engineers. He revolutionized the Japanese philosophy on quality management and in no small way worked to help shape their economy into the industrial leader it is today. Dr. Juran was the first to incorporate the human aspect of quality management which is referred to as Total Quality Management. The process of developing ideas was a gradual one for Dr. Juran. Top management involvement, the Pareto principle, the need for widespread training in quality, the definition of quality as fitness for use, the project-by-project approach to quality improvementthese are the ideas for which Juran is best known, and all emerged gradually. Ref:- http://www.skymark.com/resources/leaders/juran.asp Similar Dr W Edwards Deming, Joseph Juran is an international applauded quality guru, strongly influencing Japanese manufacturing practises. His belief that Quality does not happen by accident gave rise to the quality trilogy: Quality planning Quality Control Quality Improvement And the Key steps in implementing company-wide strategic goals are: Identify customers and their needs both internal and external and work to meet those needs Create measures of quality, establish optimal quality goals and organise to meet them Create processes capable of meeting quality goals in real operating conditions. In the 1980s Joseph Juran acknowledged that the common approach to total quality management quality awareness campaigns and slogans was not efficient as they did not have substance, and there is no short cut to quality. He believes quality must at the top, grating senior managers who believe training is for junior workers. Ref-: http://www.mftrou.com/joseph-juran.html Quality in McDonalds Our customers are our business. Without them we would have no reason to open our door. Therefore our goal every minute of every hour is to make our customers feel happy who visited McDonalds. We do this by focusing on: QUALITY- McDonalds is famous for quality and keep standard high by using the finest ingredients with the help of the biggest asset of the company the employees in preparing and serving the tastiest food by following the procedures which they are taught. SERVICE Service is best you think like a customer. A caring and respectful attitude and a sincere smile do as much to bring the customers back as the best food in the food. CLEANLINESS Our customers expect and deserve a spotless restaurant. But its not only to make a good impression. A clean restaurant is a safe restaurant. Its very employees job to keep the restaurant clean and hygienic. VALUE- What is a value? Its the total experience our customer have it our restaurants, from the food service, to the dinning area environment, to the price they pay. Its what weve always been know. Delivering great level of QSCV is the best way to achieve 100% customer satisfaction. ref- (McDonalds Franchisees Employee Handbook) McDonalds Identify customers and their needs. McDonalds big amount of regular customers in the market. To build long term business it is important to retain people once they have become customers. McDonalds receives different types of customers. Parents with kids Visit McDonalds to give the children a treat. Children Want to visit McDonalds as it a fun place eats. Business customers Visit McDonalds during the day as service is quick, the food tastes great and can be eaten in the without affecting a busy work schedule. Teenagers Are attracted by the saver menu which is affordable and the internet access available in restaurant. (www.mcdonals.co.uk) CONCLUSION Overall, I would say that a company needs a quality model in order eliminate the defects totally from the organisation. And to find out if the company has any defect either in staff performance, staff productivity, revenue of the organisation, the management needs to carry out different business performance check so that the areas where the improvements are needed can be work it out. In order to improve those areas the organisation has to build up some new plans and policies so that the target can be achieved.